If your dock sustains damage from a guest, several steps must be taken to file a claim. 

All damage reports must be submitted to Dockshare within 14 days after the guest’s check-out date.

Please send an email to [email protected] with the following information:

• Your name and email address associated with your Dockshare account
• Booking ID# or name of the guest that caused the damage
• Photos taken before and after the damage occurred
• Date damage occurred
• Copy of cost estimate for repairs*

*If you are unable to get a cost estimate for repairs within 14 days, please submit all of the other required information and notify Dockshare that there will be a delay in getting the cost estimate.

You can review the damage protection plan here.