Refund for Short-Term Bookings (1 month or less in duration)

Refund for Long-Term Bookings (Over 1 month in duration)

Within 7-day preview period AND at least 36 hours in advance of check-in

100% refund

100% refund

After 7-day preview period and 30 days or more in advance of check-in

95% refund

95% refund for 1st month; all following recurring monthly charges will be canceled

After 7-day preview period and less than 30 days in advance of check-in

90% refund

1st month is non-refundable; all following recurring monthly charges will be canceled

Less than 36 hours in advance of check-in

Non-refundable

1st month is non-refundable; all following recurring monthly charges will be canceled

After check-in date

Non-refundable

Refund will be prorated given 30 days notice of cancelation