Cancelation Policy
Our cancelation policy protects both hosts and boaters. To learn more about other protections, please check out our damage protection plan and our terms & conditions.
Refund for Short-Term Bookings (1 month or less in duration) | Refund for Long-Term Bookings (Over 1 month in duration) | |
Within 7-day preview period AND at least 36 hours in advance of check-in | 100% refund | 100% refund |
After 7-day preview period and 30 days or more in advance of check-in | 95% refund | 95% refund for 1st month; all following recurring monthly charges will be canceled |
After 7-day preview period and less than 30 days in advance of check-in | 90% refund | 1st month is non-refundable; all following recurring monthly charges will be canceled |
Less than 36 hours in advance of check-in | Non-refundable | 1st month is non-refundable; all following recurring monthly charges will be canceled |
After check-in date | Non-refundable | Refund will be prorated given 30 days notice of cancelation |
The above cancelation policy applies to situations in which the boater cancels a bookings.
If a host cancels an approved booking after the preview period and prior to check-in, the host will be charged a penalty fee and the boater will be issued a full refund.